Company
Contact us
Tell us what you need — product help, billing, Business seats, Hiring Desk, partnerships, or press. We read every message.
Support
For account access, CV parsing issues, or Pro billing questions, email support@cvium.ai. Include your account email and a short description of what happened.
- Typical reply window: within 1–2 business days
- Billing / payment receipts: mention Stripe or Paynow in the subject
- Bug reports: attach a screenshot when you can
Business (coaches & cohorts)
Running a bootcamp, coaching practice, or career program? Sign in and use Cohort Desk, or read the Business inquiry steps, or email hello@cvium.ai.
Hiring Desk (employers)
Sourcing candidates on CVium? Sign in and use Hiring inquire, or read the Hiring inquiry steps, or email hello@cvium.ai. Separate from Business — for employers, not cohort coaches.
Partnerships & press
For universities, media, or other partnerships, write to hello@cvium.ai with your organization and request.
Security reports
Found a vulnerability? Email security@cvium.ai. Please give us a reasonable window to investigate before public disclosure. See our security overview for how we handle data.